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Competitiveness in telecommunication industry: A need for service quality and customer satisfaction.
Competitiveness in telecommunication industry: A need for service quality and customer satisfaction.
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Files
scanH0007.pdf
(5.31 MB)
Date
2016
Authors
Aremu, Mukaila Ayanda
Mustapha, Yusuf Ismaila
Apara, Marufat Olabisi
Okpara, Kyrian Kelechipara
Journal Title
Journal ISSN
Volume Title
Publisher
Department of Marketing, University of Ilorin, Ilorin
DOI
Abstract
Description
Keywords
Ilorin metropolis
,
Consumer perception
,
Customers' satisfaction
,
Service quality
,
Telecommunication industry
Citation
URI
https://uilspace.unilorin.edu.ng/handle/20.500.12484/4779
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