Competitiveness in telecommunication industry: A need for service quality and customer satisfaction.

Files

scanH0007.pdf (5.31 MB)

Date

Authors

Aremu, Mukaila Ayanda

Mustapha, Yusuf Ismaila

Apara, Marufat Olabisi

Okpara, Kyrian Kelechipara

Publisher

Department of Marketing, University of Ilorin, Ilorin

Keywords

Ilorin metropolis , Consumer perception , Customers' satisfaction , Service quality , Telecommunication industry

URI

http://hdl.handle.net/123456789/2553