ICT Skills Required of Trainee-Secretaries for Promotion of a Paperless Office in Kwara State

Abstract

The study examined Information and Communication Technology (ICT) skills required of trainee- secretaries for promotion of a paperless office in Kwara State. One research question and three hypotheses guided the study. A survey research designed was adopted for the study. The population of this study comprised 365 respondents. Multi-stage sampling techniques were used for the study. A validated questionnaire with reliability coefficients of 0.72 was used for data collection. Mean and standard deviation was used to analyze research question while t-test for testing the hypotheses. The findings revealed that the level of ICT skills required of the trainee-secretaries for the promotion of paperless office is too high, there is a significant difference on ICT skills required by trainee- secretaries based on school type, there is a statistical difference between lecturers and students perception on the ICT skills required of trainee-secretaries, also there was no statistical difference between male and female perception on the ICT skills required of trainee- secretaries. It was recommended among others that institutions should provide adequate and competent lecturers with ICT skills to make the students acquainted and knowledgeable on how to promote a paperless office. KEYWORDS: Information and Communication Technology Skills, Trainee -Secretaries, Paperless Office